On-the-Job Technical Trainer & Certification Coach

WestRock Company; Pleasant Prairie (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

WestRock Company in Wisconsin seeks a Technical Trainer to assist with on-site training and certification of operators. The role reports to the site General Manager/Plant Manager and works with Operations Learning & Development to ensure timely completion of certifications.

You will deliver daily training across all shifts, support new-hire orientation, track learning progress, develop learning aids, and participate in interview processes to assess industrial experience.

Qualifications

• Experience in delivering training in a manufacturing environment.
• Familiarity with Learning Management Systems (LMS).
• Ability to facilitate on-the-floor training across shifts.
• Strong presentation and communication skills.
• Interest in continuous improvement and safety.

Responsibilities

• Conduct daily technical training on the floor to certify team members.
• Support New Hire Orientation and onboarding training as needed.
• Track, evaluate, and measure training using LMS tools.
• Develop and maintain site-specific learning materials (SOPs, workflows, aids).
• Build relationships with trainees and site leaders.
• Participate in hiring by assessing candidate skills and interviewing as needed.
• Deliver training across all shifts.
• Promote a safety-minded culture.
• Manage certification processes with Ops L&D support and tools.
• Handle additional duties as assigned.

Skills

Growth mindset

Innovation

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint, Forms)

Job description

WestRock Company in Wisconsin seeks a Technical Trainer to assist with on-site training and certification of operators. The role reports to the site General Manager/Plant Manager and works with Operations Learning & Development to ensure timely completion of certifications.

You will deliver daily training across all shifts, support new-hire orientation, track learning progress, develop learning aids, and participate in interview processes to assess industrial experience.