On-Site Windows Desk Tech | Field IT Support Engineer

Axiom Technologies; Springfield, Northern (MO, KY); Hybrid; USD 36,000 - 60,000; Part time

Job summary

Axiom Technologies is seeking an on-site IT support specialist to assist end-users in Springfield, Missouri. This independent contractor role covers desktop troubleshooting, hardware installation, and basic network support in a dynamic client environment.

You will work in a field-based setting, handling Windows desktops and peripherals, coordinating with the service delivery team, and ensuring adherence to client security policies.

Qualifications

• Strong knowledge of Windows operating systems and desktop environments.
• Experience in hardware troubleshooting and replacement.
• Basic understanding of networking (LAN connectivity, switches, routers).
• Ability to diagnose and resolve desktop, printer, and peripheral issues.
• Good communication and customer service skills.
• Ability to work independently in onsite support environments.

Responsibilities

• Provide on-site desktop and IT support for end users at the client location.
• Troubleshoot and resolve issues related to Windows desktops, laptops, and peripherals.
• Install, configure, and maintain hardware, operating systems, and enterprise software applications.
• Support network connectivity issues, including LAN troubleshooting.
• Assist with device setup, replacement, and hardware installations.
• Perform basic network troubleshooting using console access when required.
• Document service activities and communicate updates to the service delivery team.
• Follow client IT policies and security procedures while performing onsite tasks.

Skills

Windows OS

Hardware troubleshooting

Networking basics

Desktop issue diagnosis

Communication

Independent work

Tools

Windows Laptop

LAN Cable

Console Cable

Screwdriver Toolkit

Basic IT tools

Job description

Axiom Technologies is seeking an on-site IT support specialist to assist end-users in Springfield, Missouri. This independent contractor role covers desktop troubleshooting, hardware installation, and basic network support in a dynamic client environment.

You will work in a field-based setting, handling Windows desktops and peripherals, coordinating with the service delivery team, and ensuring adherence to client security policies.