On-Site Telecom Technician - Part-Time (Corrections)

Keefesupply; Greenville (TX); Sur place; USD 30 000 - 34 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Paid Sick Leave

Résumé du poste

TKC Holdings, Inc. is seeking a Part-Time Telecom Technician to serve as the primary interface for facility system inquiries, track inmate grievances, and manage equipment like tablets and phones within a correctional setting. The role requires repairing or replacing broken telephone sets and providing weekly system status updates.

The position is on-site with four-hour shifts, five days a week. Candidates should have a high school diploma or GED and at least 3 years in a high-tech environment,

Qualifications

• High school diploma or GED required.
• 3+ years experience in a high-tech environment.
• Experience with hardware maintenance, software management and networking.
• Customer service experience.

Responsabilités

• Track and manage inmate inquiries (grievances), complaints and responses.
• Repair or replace broken telephone sets.
• Provide weekly updates of phone system status and repairs.
• Assist facility investigative personnel with reporting needs.
• Create trouble tickets and track repair/equipment requests.
• Coordinate site visits and materials delivery through facility security.
• Maintain on-site tablet/equipment inventory.
• Work five days per week, four hours per day inside correctional facility.

Connaissances

Customer service

High tech environment

Hardware maintenance

Software management

Networking

Formation

High school diploma or GED

Description du poste

TKC Holdings, Inc. is seeking a Part-Time Telecom Technician to serve as the primary interface for facility system inquiries, track inmate grievances, and manage equipment like tablets and phones within a correctional setting. The role requires repairing or replacing broken telephone sets and providing weekly system status updates.

The position is on-site with four-hour shifts, five days a week. Candidates should have a high school diploma or GED and at least 3 years in a high-tech environment,