On-site Technical Production Ops Co-op (Batch Automation)

Vestmark

Wakefield (MA)

On-site

USD 26,000 - 30,000

Full time

14 days+

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Job summary

Vestmark in Wakefield, MA is seeking a Technical Production Operations Engineer Intern/Co-Op to support our Production Support Operations team. You will monitor automated batch processes, assist in troubleshooting, document procedures, and help improve processes in a 24/7 environment.

You will work with Windows, SQL, and Dynatrace, balance priorities, and communicate with internal teams. This on-site role offers hands-on learning in financial services software and cross-functional collaboration

Qualifications

Pursuing BA/BS degree in Finance or Computer Science is a plus.
Interest in technical operations and enterprise software support.
Knowledge of the financial sector is a plus.

Responsibilities

Monitor and support automated batch processing jobs.
Assist in troubleshooting and issue resolution under guidance of senior team members.
Document technical procedures and update knowledge bases.
Escalate issues appropriately and collaborate with technical teams for resolution.
Communicate with internal teams and contribute to proactive issue prevention.
Manage client expectations with excellent communication skills.
Partner with internal departments to deliver superior customer service.
Support documentation development and refinement.
Participate in shift work as part of a 24/7 support team.