On-Site Systems Analyst II – End-User & Network Support

Nanosoft Consulting Talent Page; Gainesville (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

A technology consulting firm is seeking a Systems Analyst 2 to provide onsite desktop support in the Gainesville area of North Georgia. The role involves troubleshooting workstation problems, ensuring application compliance, and supporting network devices. Candidates must be local and willing to work on-site. Strong technical support and customer service skills are essential. This position offers an opportunity to contribute to the efficient operation of client environments through effective problem diagnosis and resolution.

Qualifications

• Experience providing desktop support in a professional environment.
• Strong troubleshooting skills for end user workstation and peripherals.
• Ability to document and track technical issues effectively.

Responsibilities

• Provide onsite desktop support for customers located within assigned locations.
• Troubleshoot end user workstation and peripheral problems.
• Ensure compliance with applicable policies and procedures.
• Install and support network devices for business operations.
• Handle end user data back-up and recovery tasks.
• Process surplus equipment according to established procedures.

Skills

Troubleshooting

Customer Service

Technical Support

Data Backup and Recovery

Job description

A technology consulting firm is seeking a Systems Analyst 2 to provide onsite desktop support in the Gainesville area of North Georgia. The role involves troubleshooting workstation problems, ensuring application compliance, and supporting network devices. Candidates must be local and willing to work on-site. Strong technical support and customer service skills are essential. This position offers an opportunity to contribute to the efficient operation of client environments through effective problem diagnosis and resolution.