On-site Supply Chain Customer Support Specialist

American International Foods, Inc.; Kentwood (MI); Vor Ort; USD 42.000 - 58.000; Vollzeit

Benefits dieser Stelle

401K with 4% match - Traditional & ER

Paid time off

Paid Holidays

Birthday holiday

Profit Sharing

Opportunities for Advancement

Zusammenfassung

American International Foods, Inc. is seeking a full-time on-site Customer Service & Logistics Coordinator to manage customer orders, inquiries, and freight bookings. You will coordinate with Sales, Purchasing, and Accounting to resolve issues and ensure on-time delivery.

Responsibilities include data entry, reporting, and collaboration with carriers to optimize freight flow while maintaining inventory accuracy. A fast-paced environment with growth opportunities is offered.

Qualifikationen

• Minimum 1+ years in Customer Service, Logistics, Order Processing, or Purchasing.
• Bachelor’s degree in Business Administration, Marketing, Supply Chain or related field preferred.
• Experience in food, logistics, transportation, or manufacturing industry is a plus.
• CRM/WMS/ERP or accounting software experience is a plus.
• Excellent written and verbal communication skills; customer-focused attitude.

Aufgaben

• Interact with customers by managing orders, processing orders, and addressing inquiries and concerns.
• Resolve complaints or questions about policies; escalate when needed.
• Data entry and spreadsheet reporting for logistics and order fulfillment metrics.

Kenntnisse

Customer service

Logistics

Order processing

Purchasing

Ausbildung

Bachelor's degree in business or supply chain

Tools

CRM

WMS

ERP

Accounting software

Jobbeschreibung

American International Foods, Inc. is seeking a full-time on-site Customer Service & Logistics Coordinator to manage customer orders, inquiries, and freight bookings. You will coordinate with Sales, Purchasing, and Accounting to resolve issues and ensure on-time delivery.

Responsibilities include data entry, reporting, and collaboration with carriers to optimize freight flow while maintaining inventory accuracy. A fast-paced environment with growth opportunities is offered.