On-Site Supervisor - 2nd Shift Leader (2pm-11pm)

Surge Staffing; Upper Sandusky (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Surge Staffing is seeking an organized, customer-focused On-Site Supervisor for the Upper Sandusky location. You will manage day-to-day staffing operations, ensure client satisfaction, support temporary employees, and maintain accurate administrative processes.

Schedule: Monday-Friday, 2:00pm-11:00pm. The ideal candidate demonstrates leadership, staffing or workforce management experience, and strong communication to build positive relationships with clients and employees.

Qualifications

• High school diploma or equivalent required.
• Previous leadership or supervisory experience preferred.
• 1-2 years of supervisory experience or 3-5 years of customer service experience required.
• Staffing, recruiting, human resources, or workforce management experience is preferred.
• Excellent communication, interpersonal, and customer service skills.
• Strong organizational and administrative abilities with attention to detail.
• Experience processing background checks, Form I-9s, and E-Verify.
• Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Reliable, professional, and committed to delivering outstanding service.

Responsibilities

• Serve as the primary on-site contact for the client and temporary workforce.
• Deliver exceptional customer service to both clients and employees.
• Recruit, onboard, and match qualified candidates to meet client staffing needs.
• Monitor employee attendance, punctuality, and overall performance.
• Maintain regular communication with client representatives regarding staffing requirements and workforce concerns.
• Process new hire documentation, including background checks, Form I-9s, and E-Verify.
• Assist with Workers' Compensation claims and employee incident reporting.
• Reconcile vendor invoices and maintain accurate records.
• Complete required administrative tasks and reporting in a timely manner.
• Support employee engagement, coaching, and issue resolution.
• Ensure compliance with company policies, client expectations, and employment regulations.
• Perform additional duties as assigned.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Attention to detail

Multitasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Excel

Word

Outlook

PowerPoint

Job description

Surge Staffing is seeking an organized, customer-focused On-Site Supervisor for the Upper Sandusky location. You will manage day-to-day staffing operations, ensure client satisfaction, support temporary employees, and maintain accurate administrative processes.

Schedule: Monday-Friday, 2:00pm-11:00pm. The ideal candidate demonstrates leadership, staffing or workforce management experience, and strong communication to build positive relationships with clients and employees.