Onsite Staffing Supervisor | Client Success & Ops

Surge Staffing; Ashville (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor to meet temporary help and training needs for a major client. The role emphasizes high-quality service, matching temporaries to client needs, and developing strong business partnerships.

Responsibilities include supervising staff, handling administrative tasks, attendance, workers' comp claims, and vendor invoicing. A strong candidate will have leadership experience and proven communication skills.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and the ability to build/enhance successful business partnerships.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.
• Must have great communication and customer service skills.
• Must have administrative skills.
• Experience in performing background checks, I-9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication skills

Administrative skills

I-9 & E-Verify experience

Education

High School diploma

Tools

MS Office

Job description

Surge Staffing is seeking an Onsite Supervisor to meet temporary help and training needs for a major client. The role emphasizes high-quality service, matching temporaries to client needs, and developing strong business partnerships.

Responsibilities include supervising staff, handling administrative tasks, attendance, workers' comp claims, and vendor invoicing. A strong candidate will have leadership experience and proven communication skills.