Onsite Staffing Supervisor: Lead, Service & Operations

Surge Staffing; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Surge Staffing is seeking an On-site Supervisor to meet the temporary help and training needs of a major client. You will match temporaries to customer needs, deliver high-quality service, and support on-site staffing operations.

You will supervise staff, handle administrative tasks, monitor attendance, and assist with workers’ compensation claims and vendor invoicing. Strong leadership and communication are essential.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and ability to build partnerships.
• 1–2 years supervisory or 3–5 years customer service experience.
• Strong communication and administrative skills.
• Experience with background checks, I‑9, and E Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Administrative skills

Background checks

I-9 & E-Verify

Microsoft Office

Education

High School diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Internet

Job description

Surge Staffing is seeking an On-site Supervisor to meet the temporary help and training needs of a major client. You will match temporaries to customer needs, deliver high-quality service, and support on-site staffing operations.

You will supervise staff, handle administrative tasks, monitor attendance, and assist with workers’ compensation claims and vendor invoicing. Strong leadership and communication are essential.