Onsite Supervisor- 2nd Shift

Surge Staffing; Fort Payne (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Surge Staffing in Fort Payne, Alabama, seeks an Onsite Supervisor for the 2nd Shift (2:00pm-10:00pm). The selected candidate will ensure high-quality service to temporary employees and customers while performing administrative tasks related to workforce management.

Applicants should possess a High School diploma and have proven leadership in a managerial or customer service role. Responsibilities include monitoring attendance, processing Workers Compensation claims, and developing business partnerships.

Qualifications

• High School diploma required.
• Proven leadership/success in a previous managerial role.
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience.

Responsibilities

• Deliver high quality service to customers and temporary employees.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.

Skills

Leadership skills

Customer service skills

Communication skills

Administrative skills

Proficiency in Microsoft Office

Education

High School diploma

Job description

Surge Staffing is committed to connecting great employees with great customers. It is our range of services that has proven our leadership among the staffing industry. Not only do we guarantee a strong and qualified pool of candidates to meet hiring needs, we are equipped to manage workforces by providing customized business solutions.

Onsite Supervisor - 2nd Shift (2:00pm-10:00pm)

Specifically, the individual in this position:

1) delivers high quality service to the customer and temporary employees by matching the skills of temporaries to customer needs

2) develops and retains business by providing outstanding customer service

Primary Functions & Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client
• Delivers high quality service to the customer and temporary employees
• Develops and retains business by providing outstanding customer service
• Performs a variety of administrative tasks
• Monitor attendance of employees
• Process and assist with Workers Compensation claims
• Reconcile invoices from all vendors
• Other duties as assigned

Qualifications and Skills

• High School diploma required
• Proven leadership/success in a previous managerial role
• Exceptional customer service skills and the ability to build/enhance successful business partnerships
• Minimum 1-2 years experience in a supervisory role or 3-5 years in customer service experience
• Must have great communication and customer service skills
• Must have administrative skills
• Experience in performing background checks, I 9, and E Verify
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and Internet

If interested please apply.

Equal Opportunity Employer

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.