Onsite Staffing Supervisor - Client Service & Operations

Surge Staffing; Gainesville (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Surge Staffing is seeking an Onsite Supervisor to meet the temporary help and training needs of a major client. You will match temporaries to customer needs and deliver high quality service to both clients and workers.

The role may involve supervising On-site Staffing Specialists and performing administrative tasks, attendance monitoring, and invoice reconciliation. Strong communication and customer service skills are essential.

Qualifications

• High School diploma required.
• Staffing experience preferred.
• Proven leadership/success in a previous managerial role.
• Exceptional customer service skills and ability to build/enhance business partnerships.
• 1–2 years supervisory experience or 3–5 years in customer service.
• Strong communication and customer service skills.
• Administrative skills.
• Experience performing background checks, I-9, and E-Verify.
• Proficiency with MS Word, Excel, PowerPoint, Outlook and Internet.

Responsibilities

• Effectively meeting the temporary help and/or training needs of a major SURGE Client.
• Delivers high quality service to the customer and temporary employees.
• Develops and retains business by providing outstanding customer service.
• Performs a variety of administrative tasks.
• Monitor attendance of employees.
• Process and assist with Workers Compensation claims.
• Reconcile invoices from all vendors.
• Other duties as assigned.

Skills

Leadership experience

Customer service

Communication

Administrative skills

Background checks (I-9, E-Verify)

Education

High School diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Surge Staffing is seeking an Onsite Supervisor to meet the temporary help and training needs of a major client. You will match temporaries to customer needs and deliver high quality service to both clients and workers.

The role may involve supervising On-site Staffing Specialists and performing administrative tasks, attendance monitoring, and invoice reconciliation. Strong communication and customer service skills are essential.