On-Site Solutions & Inventory Specialist

MSC Industrial Supply Co.; Tiffin (OH); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

MSC Industrial Supply Co. in Tiffin, OH is seeking a Vendor Managed Inventory (VMI) Specialist to deliver on-site customer service solutions, including replenishment and 6S maintenance.

You will partner with sales and business development to drive incremental revenue and growth through solutions. The role requires strong customer service, excellent communication skills, and the ability to travel up to 80% within the territory.

Qualifications

• High school diploma or the equivalent is required.
• Inventory management or customer service experience preferred.
• Relevant military experience a plus.

Responsabilités

• Drives MSC customer loyalty through the support and promotion of solutions.
• Supports and collaborates with MSC customer solutions and sales associates through execution of CARE program.
• CARE is defined as Clean, Arrange, Relationships, Exceed Expectations and includes.
• Maintains 6S appearance of all solutions equipment.
• Daily logging of activity in SFDC
• Ensures appropriate stock levels min/max are maintained.
• Unpacks, receives, puts away product at all solution points of use.
• Connects with customer contact to ensure retention of solution.
• Drives product expansion through spot buy and incremental solution growth.
• Lead focus of 100% safety compliance for VMIS team
• Repair and maintain vending solution equipment to company standards.
• Recommend Opportunities for Solutions / Spot Buy Growth to Sales Associate and Sales Management while documenting this information within SFDC accordingly.
• Responsible for supporting shared profitability improvement goals and objectives within assigned accounts.
• Maintain knowledge of all inventory management solutions.
• Establish productive, professional relationships with key personnel in assigned customers.
• Maintain high customer satisfaction ratings that meet company standards.
• Utilizes routing software tools to adhere to planned schedule as well as document daily activities.
• Maintain daily time keeping utilizing MSC approved time management applications.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC?s vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

Connaissances

Customer service

Verbal communication

Written communication

MS Office / computer skills

Formation

High school diploma

Inventory management experience

Customer service experience

Military experience a plus

Outils

SFDC

Routing software

Description du poste

MSC Industrial Supply Co. in Tiffin, OH is seeking a Vendor Managed Inventory (VMI) Specialist to deliver on-site customer service solutions, including replenishment and 6S maintenance.

You will partner with sales and business development to drive incremental revenue and growth through solutions. The role requires strong customer service, excellent communication skills, and the ability to travel up to 80% within the territory.