On-Site Service Pro (Part-Time) – Pasco Route

Grainger; Pasco (WA); On-site; USD 32,000 - 40,000; Part time

Job summary

Grainger is hiring a Part-Time On-Site Service Representative for Pasco, WA, to support route servicing of Grainger's customers. The role runs 20 hours per week, Monday–Friday 7am–1pm, and includes inventory management and strong customer service.

The OSR will stock and stock-check inventory, resolve issues, follow routes, and collaborate with sales to expand Grainger solutions while upholding safety standards and maintaining a valid driver’s license.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Sales or service experience

Education

High School Diploma or equivalent

Job description

Grainger is hiring a Part-Time On-Site Service Representative for Pasco, WA, to support route servicing of Grainger's customers. The role runs 20 hours per week, Monday–Friday 7am–1pm, and includes inventory management and strong customer service.

The OSR will stock and stock-check inventory, resolve issues, follow routes, and collaborate with sales to expand Grainger solutions while upholding safety standards and maintaining a valid driver’s license.