Part-Time On-Site Service Pro: Inventory & Customer Growth

W.W. Grainger, Inc.; Warwick (RI); On-site; USD 32,000 - 39,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

6% 401(k) company match

Paid time off

Job summary

W.W. Grainger, Inc. is seeking a part-time On-Site Service Representative in the North Kingstown, RI area. The role focuses on stocking, customer support, and inventory management at customer locations.

The OSR will follow routing plans, resolve issues quickly, and identify opportunities to grow Grainger’s MRO solutions. A strong service mindset and valid driver's license are essential.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs.
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings.

Skills

Customer service

Inventory management

Problem solving

Team collaboration

Education

High School Diploma

Tools

Routing software

Job description

W.W. Grainger, Inc. is seeking a part-time On-Site Service Representative in the North Kingstown, RI area. The role focuses on stocking, customer support, and inventory management at customer locations.

The OSR will follow routing plans, resolve issues quickly, and identify opportunities to grow Grainger’s MRO solutions. A strong service mindset and valid driver's license are essential.