Part-Time On-Site Inventory & Service Pro

W. W. Grainger; Union (OH); Hybrid; USD 29,000 - 33,000; Part time

Benefits offered by this job

Medical, dental, vision, and life ins.

18 PTO days annually

6% 401(k) company contribution

Employee discounts, tuition assistance

Maternity/paternity leave

Job summary

W. W. Grainger, Inc. is hiring a part-time On-Site Service Representative in Union, OH to manage inventory, stock products, and deliver exceptional customer service at customer locations. The role emphasizes accuracy, safety, and proactive communication with customers and sales partners.

The OSR will follow routing plans, identify improvement opportunities, and assist in new orders by understanding customer needs during site visits for Grainger's MRO solutions.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60 lbs and/or work in difficult positions.
• Collaboration and problem-solving skills.
• Possess a valid driver's license and required auto insurance.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Sales/Service exp

Collaboration

Technical troubleshooting

Driver's license

Lifting ability

Auto insurance

Education

High School Diploma or equivalent

Job description

W. W. Grainger, Inc. is hiring a part-time On-Site Service Representative in Union, OH to manage inventory, stock products, and deliver exceptional customer service at customer locations. The role emphasizes accuracy, safety, and proactive communication with customers and sales partners.

The OSR will follow routing plans, identify improvement opportunities, and assist in new orders by understanding customer needs during site visits for Grainger's MRO solutions.