Onsite Service Specialist: Inventory & Customer Solutions

Grainger; Montowese (CT); On-site; USD 67,337,000 - 83,097,000; Full time

Benefits offered by this job

Benefits from day one

18 PTO days annually

6 company holidays

6% 401(k) company contribution

Employee discounts

Tuition reimbursement

Financial counseling

Job summary

Grainger is hiring a full-time On-Site Service Representative in the greater North Haven, CT area. You will support customers by managing inventories, stocking product, and delivering outstanding service to drive account growth.

You will work with customers and sales partners to identify additional Grainger solutions for their MRO needs, while following routing software plans and maintaining safety standards.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.
• Collaboration and problem-solving skills.
• Handle different technical and operational issues.
• Have and maintain a valid driver's license in State of residence.
• Must carry required levels of automobile insurance.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Collaboration

Problem solving

Education

High School Diploma

Job description

Grainger is hiring a full-time On-Site Service Representative in the greater North Haven, CT area. You will support customers by managing inventories, stocking product, and delivering outstanding service to drive account growth.

You will work with customers and sales partners to identify additional Grainger solutions for their MRO needs, while following routing software plans and maintaining safety standards.