On-Site Service & Inventory Coordinator (Part-Time)

Grainger; Pocatello (ID); On-site; USD 19,000 - 33,000; Part time

Benefits offered by this job

Medical, dental, vision, and life ins.

PTO 13 days annually

401(k) Retirement Plan, 6% company

Tuition reimbursement

Maternity/paternity leave

Job summary

Grainger is seeking an On-Site Service Representative for a part-time 30-hour work week in Pocatello, ID. This role focuses on servicing customer locations, stocking products, and resolving issues to maintain loyalty. The position requires a valid driver's license, ability to lift 25–60 lbs, and strong customer service skills.

Base pay ranges from $19 to $24 per hour with benefits from day one. The OSR reports to a Supervisor or Manager and collaborates with sales partners to drive inventory

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.

Responsibilities

• Service multiple customer locations
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Education

High School Diploma or equivalent

Job description

Grainger is seeking an On-Site Service Representative for a part-time 30-hour work week in Pocatello, ID. This role focuses on servicing customer locations, stocking products, and resolving issues to maintain loyalty. The position requires a valid driver's license, ability to lift 25–60 lbs, and strong customer service skills.

Base pay ranges from $19 to $24 per hour with benefits from day one. The OSR reports to a Supervisor or Manager and collaborates with sales partners to drive inventory