On-Site Service Coordinator | Roanoke

Protos Security; Roanoke (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(k) plan

Great coffee

Job summary

Protos Security in Roanoke, VA is seeking a Customer Service Administrator to support the Senior Service Agent, coordinate field communications, and verify vendor time and attendance. The role is based in the Roanoke Service Center and reports to the Service Manager.

Required are a high school diploma, excellent written and verbal communication, and strong organizational skills. Protos offers benefits and opportunities for growth in a collaborative, on-site environment.

Qualifications

• Must have strong written and verbal communication skills.
• Proficiency with basic office applications is required.
• Analytical and problem-solving abilities are essential.

Responsibilities

• Communicates objectives and work assignments to the field to ensure delivery of quality services.
• Responds to customer inquiries and verifies vendor time and attendance.
• Based in the Roanoke Service Center and reports to the Service Manager.
• Make adjustments to client and vendor punch reports and coordinate with billing.

Skills

Excellent written and verbal

Analytical skills

Time management

Collaborative

Prioritization

Detail oriented

Education

High School Diploma or equivalent

Associates is a plus

Tools

Office applications

Proprietary software

Job description

Protos Security in Roanoke, VA is seeking a Customer Service Administrator to support the Senior Service Agent, coordinate field communications, and verify vendor time and attendance. The role is based in the Roanoke Service Center and reports to the Service Manager.

Required are a high school diploma, excellent written and verbal communication, and strong organizational skills. Protos offers benefits and opportunities for growth in a collaborative, on-site environment.