On-Site Server Support Specialist

CGS Nexus; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

CGS Nexus is seeking an On-Site Junior Server Support specialist in Tampa, FL. This role involves providing remote support for server infrastructure incidents with enterprise customers.

The ideal candidate should have 1-3 years of experience in technical support, familiarity with Windows Server, Linux, and VMware environments, and relevant technical certifications.

If you are passionate about enterprise technologies and eager to learn, we encourage you to apply!

Qualifications

• 1-3 years of experience in Technical Support or IT Helpdesk.
• Basic knowledge of enterprise server architecture.
• Experience with incident management processes.

Responsibilities

• Provide remote L1/L2 technical support via phone, email, and chat.
• Troubleshoot hardware and software incidents.
• Document incidents in ticketing systems.

Skills

Technical Support

Troubleshooting

Analytical thinking

Education

Technical certifications (CompTIA A+, Server+)

Tools

Windows Server

Linux

VMware

Job description

CGS Nexus is seeking an On-Site Junior Server Support specialist in Tampa, FL. This role involves providing remote support for server infrastructure incidents with enterprise customers.

The ideal candidate should have 1-3 years of experience in technical support, familiarity with Windows Server, Linux, and VMware environments, and relevant technical certifications.

If you are passionate about enterprise technologies and eager to learn, we encourage you to apply!