Tech Support & Customer Care Specialist

CGS Nexus; Tampa (FL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Job summary

CGS Nexus in Tampa, FL, is seeking a Technical Customer Service representative to provide exceptional support to our valued customers. The ideal candidate will have 1-3 years of experience in customer service or technical support, excellent communication skills, and a strong work ethic.

This position offers a competitive hourly wage of $16.00, along with benefits including medical, dental, and vision coverage. If you are eager to learn and passionate about helping others, apply now!

Qualifications

• 1-3 years of experience in Customer Service and/or Technical Support.
• Willingness to learn through on-the-job training.
• Strong work ethic to meet quality, productivity, and attendance metrics.

Responsibilities

• Troubleshoot and resolve information system issues.
• Provide technical assistance on information systems products.
• Escalate issues following established protocols.

Skills

Troubleshooting

Customer service experience

Verbal and written communication

Windows and PC software support

Education

High School Diploma or equivalent

Job description

CGS Nexus in Tampa, FL, is seeking a Technical Customer Service representative to provide exceptional support to our valued customers. The ideal candidate will have 1-3 years of experience in customer service or technical support, excellent communication skills, and a strong work ethic.

This position offers a competitive hourly wage of $16.00, along with benefits including medical, dental, and vision coverage. If you are eager to learn and passionate about helping others, apply now!