On-Site Security Technician: Access Control & CCTV Expert

Allied Universal; Farmingdale (NJ); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Retirement plan

Eight paid holidays; vacation accrual

Job summary

Allied Universal is hiring a Security Service Technician - Embedded to serve as a dedicated on-site resource for a client location, performing service, maintenance, diagnostics and repair of access control, video surveillance, intrusion detection and related systems.

You will diagnose issues, troubleshoot across electrical, mechanical, and networked security platforms and assist with upgrades, commissioning, and configuration changes. A valid license and strong computer skills are required.

Qualifications

• High school diploma or equivalent.
• Valid Driver’s License with a clean driving record and ability to operate a company vehicle.
• Minimum of three years of field experience in electronic security.
• Minimum of two years servicing or supporting enterprise access control and video management systems.
• State-specific licensing or ability to obtain license after hiring.
• Excellent computer skills and ability to navigate multiple systems and ticketing platforms.
• Strong troubleshooting across electrical, mechanical, electronic, and networked security systems.
• Working knowledge of Windows OS, networking fundamentals, IP addressing, and server/client environments.

Responsibilities

• Serve as a dedicated on-site security technology resource at a client location for service, maintenance, testing and repair of security systems.
• Respond to client service requests and outages while meeting service level expectations.
• Troubleshoot installation issues and ensure compliance with codes and policies.
• Support system upgrades, firmware updates, software patches, and equipment replacements.
• Assist with system commissioning, device programming and configuration changes as directed.
• Document and track service-related issues through ServiceNow.
• Interpret electrical schematics and CAD drawings for low-voltage work.

Skills

Driver's License

Electrical troubleshooting

Windows networking basics

On-site service

Documentation

Problem solving

Education

High school diploma or equivalent

Associate's degree in Electronics/IT/Networking

Tools

ServiceNow

Job description

Allied Universal is hiring a Security Service Technician - Embedded to serve as a dedicated on-site resource for a client location, performing service, maintenance, diagnostics and repair of access control, video surveillance, intrusion detection and related systems.

You will diagnose issues, troubleshoot across electrical, mechanical, and networked security platforms and assist with upgrades, commissioning, and configuration changes. A valid license and strong computer skills are required.