On-site Security Shift Leader: Team Coach

Alliedbarton Security Services; Markham (IL); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Retirement plans

Seven holidays paid time and a half

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at an assigned client site. The role involves supervising officers, coordinating with site and account managers, and delivering high-quality security services.

The Shift Supervisor will coach staff, maintain client relations, and handle crisis situations with calm, professional judgment. Requires strong communication skills and a valid driver’s license where applicable.

Qualifications

• High school diploma or equivalent required.
• Must be 18 years or older.
• Strong written and oral communication and interpersonal skills.
• Ability to prepare written reports and logs clearly.
• Licensing requirements may apply per local laws.
• Valid driver’s license and clean driving record may be required.

Responsibilities

• Supervise and coordinate delivery of quality services on a specific shift.
• Act as liaison between site supervisor and Account Manager/Field Ops Manager.
• Provide coaching, recognition, and discipline within empowerment guidelines.
• Maintain effective customer service and communications at the client site.
• Handle crisis situations calmly and efficiently.

Skills

Effective written and oral comms

Interpersonal skills

Customer service

Crisis management

Communication with diverse levels of人员

Education

High school diploma or equivalent

Tools

Intermediate computer skills

Driver’s License

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a specific shift at an assigned client site. The role involves supervising officers, coordinating with site and account managers, and delivering high-quality security services.

The Shift Supervisor will coach staff, maintain client relations, and handle crisis situations with calm, professional judgment. Requires strong communication skills and a valid driver’s license where applicable.