On-Site Security Operations Lead

GardaWorld; San Diego (CA); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO & Holidays

Disability coverage

Life insurance

Job summary

GardaWorld seeks a Security Site Manager in San Diego, CA to oversee on-site security operations for a major account. You will manage client issues, coordinate with local GardaWorld teams, and drive continuous improvement in security programs and KPIs.

You will present detailed reports, provide pricing estimates, and support onboarding while ensuring compliance, data accuracy, and professional client communications.

Qualifications

• Proven leadership in security environments.
• Experience building client relationships and ensuring satisfaction.
• Strong project management and data-driven reporting skills.
• Understanding of budgeting and forecasting in services.

Responsibilities

• Handle client issues and on-site emergencies.
• Communicate with key client contacts and GardaWorld teams.
• Maintain and improve client security programs and KPIs.
• Prepare reports, pricing estimates, and onboarding materials.
• Oversee billing processes and data accuracy in CRM/ERP.
• Ensure compliance with MSAs and applicable policies.

Skills

Leadership

Client relations

Project management

Financial planning

CRM software

Microsoft Office

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

GardaWorld seeks a Security Site Manager in San Diego, CA to oversee on-site security operations for a major account. You will manage client issues, coordinate with local GardaWorld teams, and drive continuous improvement in security programs and KPIs.

You will present detailed reports, provide pricing estimates, and support onboarding while ensuring compliance, data accuracy, and professional client communications.