Security Site Operations Lead

GardaWorld; Milpitas (CA); On-site; USD 64,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off (PTO) and holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security is seeking an Assistant Security Director to oversee daily security site operations in Milpitas, CA. You will manage personnel, coordinate with clients, handle incidents, and ensure compliance with security protocols.

Responsibilities include scheduling, site inspections, and prompt issue resolution. The role emphasizes strong leadership, communication, and training of guards, with a focus on safeguarding client sites and delivering exceptional service.

Qualifications

• Authorized to work in the United States.
• High school education or equivalent (GED).
• 2–4 years in a Supervisory Role.
• 2–4 years with Windows 10, MS Word, Excel, Email, typing.
• Experience with WinTeam, Kronos, or similar scheduling/payroll systems.
• Prior Security, Military, or Law Enforcement experience preferred.
• State security license.
• CPR/AED/First Aid Certification.

Responsibilities

• Oversee site's schedule, payroll, attendance, guard performance, and vehicle maintenance.
• Coach, counsel, and issue corrective action.
• Communicate with Site Client and Client Service Manager for operational satisfaction.
• Provide training to new and existing guards on monthly training and client protocols.
• Ensure guards clock in/out accurately.
• Perform front desk duties and manage vendors/contractors; driving position.
• Deliver excellent customer service.
• Observe site and report activity.
• Provide rapid response in critical situations.
• Write detailed reports; enforce procedures and standards.
• Perform other duties as assigned.

Skills

Hands-on

Business Acumen

Problem Solving

Communication

Consultation

Cultural Awareness

Leadership & Navigation

Relationship Management

Ethical Practice

Resilience

Education

High school diploma or GED

Tools

Windows 10

MS Word

Excel

Email/Typing

Scheduling/Payroll tools (WinTeam/Kronos)

Job description

GardaWorld Security is seeking an Assistant Security Director to oversee daily security site operations in Milpitas, CA. You will manage personnel, coordinate with clients, handle incidents, and ensure compliance with security protocols.

Responsibilities include scheduling, site inspections, and prompt issue resolution. The role emphasizes strong leadership, communication, and training of guards, with a focus on safeguarding client sites and delivering exceptional service.