On-Site Scheduling Specialist for Patient Care

Community Health Systems, Inc.; Tennessee; On-site; USD 38,000 - 54,000; Full time

Job summary

Community Health Systems, Inc. in Tennessee is seeking a Scheduling Specialist to manage patient and physician scheduling across departments in a fully on-site role.

You will coordinate appointments, procedures, and treatments to optimize resource use and maintain high-quality patient care. You will liaise with patients, clinicians, and administrative teams, accurately enter data into the EHR, confirm appointments, handle cancellations, and support patient flow and scheduling accuracy.

Qualifications

• Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field.
• 0–2 years of experience in medical scheduling, administrative support, or customer service.
• 0–2 years of experience with EMR systems, scheduling software, or medical front desk operations.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of confirmations, cancellations, and reschedules with clear instructions.
• Enters and updates patient information into the EHR or scheduling system accurately.
• Coordinates with medical staff to align appointments with clinical priorities.
• Monitors cancellations and no-shows and reschedules as needed.
• Provides general administrative assistance and handles referrals and patient files.
• Reviews orders to ensure validity and completeness.
• Questions patients to prepare for tests and provides required instructions.
• Prioritizes work and handles STAT orders promptly.
• Notifies ordering offices if scheduling is not possible and offers alternatives.
• Communicates with physicians, nurses, and staff to ensure proper scheduling.

Skills

Appointment scheduling

Customer service

Communication

Multitasking

Education

Associate Degree or certification in Healthcare Administration, Medical Office Administration, or a related field

Tools

EMR software

Scheduling software

Job description

Community Health Systems, Inc. in Tennessee is seeking a Scheduling Specialist to manage patient and physician scheduling across departments in a fully on-site role.

You will coordinate appointments, procedures, and treatments to optimize resource use and maintain high-quality patient care. You will liaise with patients, clinicians, and administrative teams, accurately enter data into the EHR, confirm appointments, handle cancellations, and support patient flow and scheduling accuracy.