On-Site Retail General Manager - Fan Experience Leader

Fanatics; Madison (WI); On-site; USD 95,000 - 135,000; Full time

Job summary

Fanatics is seeking a General Manager for our Madison, WI location to lead daily operations, drive sales, and ensure an exceptional fan experience across all channels. The role requires strong leadership, operational excellence, and a data-driven mindset to optimize performance, staff development, and guest engagement during events and peak hours.

You will partner with regional leadership to implement strategic plans, manage budgeting and P&L, and foster an inclusive, high-performance team

Qualifications

• Minimum 5 years of retail management experience.
• Proven experience leading and developing teams.
• Strong retail business acumen including budgeting and P&L accountability.

Responsibilities

• Lead and manage day-to-day operations of the Madison location.
• Drive sales performance and fan engagement.
• Collaborate with cross-functional teams to execute events and promotions.
• Ensure compliance and operational excellence across all store activities.

Skills

Retail leadership

P&L management

Team development

Cross-functional collaboration

Fan experience

Job description

Fanatics is seeking a General Manager for our Madison, WI location to lead daily operations, drive sales, and ensure an exceptional fan experience across all channels. The role requires strong leadership, operational excellence, and a data-driven mindset to optimize performance, staff development, and guest engagement during events and peak hours.

You will partner with regional leadership to implement strategic plans, manage budgeting and P&L, and foster an inclusive, high-performance team