On-Site Relationship Banker (DMV)

EagleBank; Potomac (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Maternity and parental leaves

Wellness discounts

Healthcare premium sharing

HSA employer funding

100% 401(k) matching up to 4%

Job summary

EagleBank in Potomac, MD is seeking a Customer Service Representative to establish and deepen client relationships. This 100% on-site role involves processing teller transactions, balancing cash, and delivering high-quality service across branches.

You will be the main contact for client issues, cross-sell banking products, and navigate teller systems. A private vehicle and willingness to travel between MD/DC branches are required. Stay compliant with bank policies and provide reliable support.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and professional communication skills.
• Knowledge of basic banking products and services.
• Familiar with teller platforms and systems.

Responsibilities

• Process teller transactions accurately and balances cash.
• Establish and deepen relationships with new and existing clients.
• Provide quality service and resolve basic issues; refer complex requests to colleagues.
• Cross-sell banking products and maintain knowledge of policies and procedures.

Skills

Private vehicle required

Customer service mindset

Professionalism

Education

High School Diploma or equivalent

Tools

Platform/Teller system

Job description

EagleBank in Potomac, MD is seeking a Customer Service Representative to establish and deepen client relationships. This 100% on-site role involves processing teller transactions, balancing cash, and delivering high-quality service across branches.

You will be the main contact for client issues, cross-sell banking products, and navigate teller systems. A private vehicle and willingness to travel between MD/DC branches are required. Stay compliant with bank policies and provide reliable support.