Client-Focused Bank Services Representative

Eagle Bancorp, Inc.; Bethesda (MD); On-site; USD 32,000 - 46,000; Full time

Job summary

EagleBank in Bethesda, MD is seeking a Customer Service Representative to build strong client relationships and deliver high-quality banking services. You will process teller transactions, maintain accurate cash balances, and resolve routine issues with professionalism.

You will engage clients to identify needs, learn the bank's products, and refer complex requests to appropriate colleagues. A HS diploma and basic MS Office knowledge are required; growth opportunities exist within a

Qualifications

• 1 year cash handling experience
• Knowledge of deposit products and services a plus
• Basic knowledge of MS Office products
• Exhibits professionalism with internal and external customers

Responsibilities

• Establish, retain and deepen relationships with new and existing clients
• Process teller transactions and balance cash accurately and efficiently
• Resolve basic service issues and refer complex requests to appropriate colleagues
• Serve as main point of contact for client problem resolution and ensure compliance with policies

Skills

Customer service

Communication skills

Cash handling

Teamwork

Professionalism

Education

H.S. Diploma or GED

Tools

MS Office

Job description

EagleBank in Bethesda, MD is seeking a Customer Service Representative to build strong client relationships and deliver high-quality banking services. You will process teller transactions, maintain accurate cash balances, and resolve routine issues with professionalism.

You will engage clients to identify needs, learn the bank's products, and refer complex requests to appropriate colleagues. A HS diploma and basic MS Office knowledge are required; growth opportunities exist within a