On-Site Regional Resident Services Manager

Mercy Housing; Burien (WA); On-site; USD 54,000 - 58,000; Full time

Benefits offered by this job

Health insurance

PTO 15 days

Holidays + floating holidays

Early Fridays off

Holiday PTO

Volunteer time off

403b with match

Parental and caregiver leave

Life insurance

Employee Assistance Plan

Pet insurance

Job summary

Mercy Housing is seeking a Resident Services Manager I to oversee programs, staff, and services at multiple property sites in a designated region. The role is on-site, with regular site visits to support residents and partners in Burien, WA.

The ideal candidate will show compassion and understanding of homelessness, co-morbidities, trauma, mental health, and substance use, with lived-experience encouraged to apply. This is an on-site position that involves travel among properties.

Qualifications

• Bachelor's Degree in a related field.
• 1 year of experience in community development or social service program development.
• Program and staff management experience.

Responsibilities

• Locate, develop, and maintain networks and partnerships with relevant service providers, community and religious organizations, business, and educational institutions.
• Implement core program components and oversee progress toward program outcomes at all sites.
• Recruit, orient, manage and evaluate resident services staff with supervisor approval.
• Produce reports and understand outcomes from resident services data; prepare and submit all required reports.

Skills

Staff management

Partnership development

Program development

Grant reporting

Education

Bachelor's degree

Tools

MS Word

Excel

Outlook

Job description

Mercy Housing is seeking a Resident Services Manager I to oversee programs, staff, and services at multiple property sites in a designated region. The role is on-site, with regular site visits to support residents and partners in Burien, WA.

The ideal candidate will show compassion and understanding of homelessness, co-morbidities, trauma, mental health, and substance use, with lived-experience encouraged to apply. This is an on-site position that involves travel among properties.