On-Site Property Leader & General Manager

Irvine Company; Irvine (CA); On-site; USD 116,000 - 151,000; Full time

Benefits offered by this job

Competitive benefits

Paid time off

401(k) matching

Health benefits

Job summary

Irvine Company Apartment Communities seeks a General Property Manager to lead all operations for one community or a portfolio, driving leasing, maintenance, and resident services with strong financial oversight.

The role requires building a customer-centered culture, coaching onsite teams, managing budgets, and ensuring company standards are met. Excellent communication and leadership are essential.

Qualifications

• 5-7 years related experience; business and financial acumen with ability to read and interpret financial statements.
• Education: High school diploma; Bachelor's degree preferred.

Responsibilities

• Creates a customer service focused culture for residents, prospects, vendors and employees; responds and resolves resident requests and concerns; leads by example.
• Provides leadership to onsite leadership team to ensure goals/expectations are achieved.
• Responsible for training, onboarding, and development of all team members with focus on employee engagement and retention; lead, coach and develop direct reports to create a culture of excellence and continuous learning.
• Manages financial performance of property to include accountability for budget variances; input for budget and forecast planning; identify opportunities to increase revenue.
• Oversees all property operations including leasing, maintenance and resident services.
• Ensures the condition and quality of the communities meet the Irvine Company standards at all times.
• Monitors/evaluates key metrics for community; creates renewal and leasing goals; monitors NTV's; monitors Net Promoter Scores (NPS).
• Monitors key performance metrics; ensure plans are in place to achieve company targets.
• Performs audits and community inspections to ensure policies, procedures and corporate compliance are followed at all times.
• Partner with Irvine Company Apartment Development to ensure customer service standards and operational KPIs are achieved during ongoing reinvestment projects.

Skills

Leadership

Financial acumen

Customer service

Communication

Resident relations

Education

High school diploma

Bachelor's degree preferred

Job description

Irvine Company Apartment Communities seeks a General Property Manager to lead all operations for one community or a portfolio, driving leasing, maintenance, and resident services with strong financial oversight.

The role requires building a customer-centered culture, coaching onsite teams, managing budgets, and ensuring company standards are met. Excellent communication and leadership are essential.