On-Site Property Coordinator & Resident Relations

PEOPLE; Santa Barbara (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

PEOPLE is seeking an on-site Office Administrator to support the Resident Manager and tenants in our Santa Barbara, CA office. The role requires strong communication and organizational skills to manage calls, messages, and day-to-day operations.

The candidate will handle maintenance requests, assist with inspections, and coordinate with vendors as needed, while maintaining confidentiality and a positive relationship with residents and coworkers.

Qualifications

• High school diploma or GED required.
• Experience in office administration preferred.
• Property management experience is a plus.

Responsibilities

• Be on-site presence when the Resident Manager is away.
• Answer phone calls and record messages; respond to material requests.
• Handle on-site emergencies by coordinating with vendors and authorities as needed.
• Submit non-emergency maintenance requests to Resident Managers.
• Assist tenants with office-related issues and maintain order in the office.
• Report incidents, calls, and needs to Resident Managers during duty hours.
• Assist with notices, inspections, and work orders.
• Support move-in, annual and interim recertifications processes.
• Keep the waiting list updated in Yardi and maintain files.
• Foster positive relationships with residents and coworkers.

Skills

Communication

Active listening

Confidentiality

Cultural sensitivity

Typing 45+ wpm

Independent work

Deadline management

MS Office

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PEOPLE is seeking an on-site Office Administrator to support the Resident Manager and tenants in our Santa Barbara, CA office. The role requires strong communication and organizational skills to manage calls, messages, and day-to-day operations.

The candidate will handle maintenance requests, assist with inspections, and coordinate with vendors as needed, while maintaining confidentiality and a positive relationship with residents and coworkers.