On-Site Project Leader: Quality & Safety

Q2 Management Inc.; Fountain Inn (SC); On-site; USD 22,000 - 32,000; Full time

Job summary

Q2 Management Inc. is seeking a Project Leader to ensure client satisfaction and operational effectiveness at designated sites.

You will own project success from start to finish, across shifts, acting as the central contact for customers and maintaining a strong focus on Safety as a top priority. Key duties include training Shift Leaders, guiding teams, resolving conflicts, and driving continuous improvement through thorough investigations and clear communication.

Qualifications

• Excellent oral and written communication skills.
• Ability to maintain composure under pressure and foster control.
• Flexible schedule to support various shifts and locations.
• Reliable transportation, valid driver’s license and vehicle insurance.
• Ability to travel within operating region.
• Energetic and achievement-oriented attitude.
• Dedication to customer service and expert knowledge about client.

Responsibilities

• Actively train and empower Shift Leaders to oversee daily routines.
• Encourage decision-making, guide team members and validate outcomes.
• Uphold ethics, promote honesty, integrity and trustworthiness.
• Address conflicts and performance issues professionally.
• Perform customer investigations and develop solutions via continuous improvement.
• Demonstrate care through quality service and clear communications.
• Foster a safe, inclusive work environment and mentor staff.
• Lead by example with a strong work ethic and company values.
• Coordinate and oversee multiple quality inspection projects and sites.
• Develop and implement quality inspection work instructions.
• Maintain documentation and reports on shift performance.

Skills

Oral communication

Written communication

Flexibility

Travel readiness

Customer service orientation

Leadership

Job description

Q2 Management Inc. is seeking a Project Leader to ensure client satisfaction and operational effectiveness at designated sites.

You will own project success from start to finish, across shifts, acting as the central contact for customers and maintaining a strong focus on Safety as a top priority. Key duties include training Shift Leaders, guiding teams, resolving conflicts, and driving continuous improvement through thorough investigations and clear communication.