On-Site Project Coordinator: Cross-Functional Planning

Suddath; Deerfield Beach (FL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

401(k) with company matching

Weekly pay for hourly employees

PTO and company holidays

Tuition reimbursement

Job summary

Suddath is seeking an organized coordinator to facilitate communication and orchestrate services between sales, operations and customers. You will manage service requests, document scope and timelines, and help ensure success throughout workplace service planning and implementation.

The role is on-site, requiring regular in-office presence. A bachelor's degree is preferred with 2–5 years in customer service, plus strong MS Office skills and a focus on accuracy and timely delivery.

Qualifications

• Ability to read, analyze, and interpret general business information and prepare reports.
• Bachelor's degree preferred with 2–5 years of progressive customer service experience.
• Strong verbal and written communication skills and attention to detail.

Responsibilities

• Receive, review, enter and confirm project and service requests.
• Follow administrative process for customer setup and credit approval.
• Establish certificates of insurance and coordinate walkthroughs.
• Coordinate planning calls to develop scope, communicate service requirements, and client expectations.
• Document final scope, timelines and pricing; generate proposals.
• Establish signed orders for service and obtain client purchase orders and approvals.
• Coordinate with sales, project management, operations and customers to plan and implement services.

Skills

Communication skills

Customer service oriented

Prioritize and re-prioritize

Multi-tasking

Analytical skills

Attention to detail

Deadline-driven

Relationship building

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Suddath is seeking an organized coordinator to facilitate communication and orchestrate services between sales, operations and customers. You will manage service requests, document scope and timelines, and help ensure success throughout workplace service planning and implementation.

The role is on-site, requiring regular in-office presence. A bachelor's degree is preferred with 2–5 years in customer service, plus strong MS Office skills and a focus on accuracy and timely delivery.