Onsite Service Coordinator - Customer Care & Scheduling

Platinum Coastal Group; Kansas City (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

Platinum Coastal Group is seeking an entry-level on-site coordinator to support customer requests, scheduling, and service delivery in a fast-moving environment. You will engage directly with customers and service teams to keep operations running smoothly.

This role emphasizes strong communication, organization, and a customer-first mindset. Prior related experience is helpful but not required; coachable candidates from retail, hospitality, or campus activities are encouraged to apply.

Qualifications

• Entry-level role coordinating customer requests and service delivery.
• On-site position with face-to-face interaction.
• Requires personable, organized, coachable candidate.

Responsibilities

• Receive and organize service requests.
• Communicate directly with customers and service teams.
• Coordinate timing, status updates, and follow-up.
• Help resolve routine service issues.

Skills

management

operations

development

Job description

Platinum Coastal Group is seeking an entry-level on-site coordinator to support customer requests, scheduling, and service delivery in a fast-moving environment. You will engage directly with customers and service teams to keep operations running smoothly.

This role emphasizes strong communication, organization, and a customer-first mindset. Prior related experience is helpful but not required; coachable candidates from retail, hospitality, or campus activities are encouraged to apply.