Logistics Project Coordinator - Onsite in San Jose

The Suddath Companies; San Jose (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive wages

401(k) with company matching

Weekly pay (hourly applicants)

Biweekly pay (salaried)

Paid Time Off and holidays

Tuition reimbursement

Job summary

The Suddath Companies, in San Jose, is seeking a full-time, on-site Service/Operations Associate to coordinate workplace services. The role requires a Bachelor’s degree (preferred) with 2–5 years of customer service experience and strong MS Office skills.

You will manage service requests, insurance certificates, timelines, pricing, and customer communications across sales, operations, and clients. Strong organizational and communication skills are essential to coordinate planning calls, prepare

Qualifications

• Bachelor's degree preferred; 2–5 years of progressive customer service experience.
• Strong reading, writing and communication skills are required.
• Experience coordinating national services is preferred; ability to work with cross-functional teams.

Responsibilities

• Receive, review, enter and confirm project and service requests.
• Establish certificates of insurance.
• Coordinate walkthroughs and planning calls to develop scope and communicate service requirements.
• Document final scope, timelines and pricing; generate proposals.
• Establish signed orders for service; obtain client purchase orders and approvals.
• Coordinate with sales, project management, operations and customers to plan and implement services.
• Thoroughly communicate with all parties throughout service delivery and track timelines.
• Document scope changes and oversee change order management process.
• Collect and consolidate costs and manage the close out process.

Skills

Verbal and written comms

Customer service

Prioritization

Multi-tasking

Analytical skills

Attention to detail

Deadline-driven

Interpersonal relations

Self-motivation

Education

Bachelor's degree preferred

Tools

MS Office Suite

Job description

The Suddath Companies, in San Jose, is seeking a full-time, on-site Service/Operations Associate to coordinate workplace services. The role requires a Bachelor’s degree (preferred) with 2–5 years of customer service experience and strong MS Office skills.

You will manage service requests, insurance certificates, timelines, pricing, and customer communications across sales, operations, and clients. Strong organizational and communication skills are essential to coordinate planning calls, prepare