On-Site Program Lead: Social Services & Outreach

voalacs; West Covina (CA); Hybrid; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Job summary

Volunteers of America Los Angeles is a non-profit human services organization delivering services to those in need, strengthening families, and building communities. The Program Supervisor II will provide experienced guidance to program staff to ensure daily operations align with contract goals and KPIs.

On-site supervision, staff training, and collaboration with community partners are essential. The role requires fingerprint clearance, 12 months of supervisory experience, and a commitment to

Qualifications

• Associate's degree or equivalent education and experience.
• 12 months of supervisory experience in a social services organization.
• Ability to pass fingerprint clearance and background check.
• Must be able to work on-site.

Responsibilities

• Supervise program staff to meet grant objectives.
• Coordinate day-to-day operations and intake.
• Conduct weekly case conferences and monthly case file audits.
• Monitor program compliance and maintain documentation.
• Train and mentor staff; implement policies and procedures.
• Coordinate outreach with community partners.

Skills

Supervisory experience

Budget oversight

Policy adherence

Community outreach

Education

Associate's degree

Tools

HMIS knowledge

Job description

Volunteers of America Los Angeles is a non-profit human services organization delivering services to those in need, strengthening families, and building communities. The Program Supervisor II will provide experienced guidance to program staff to ensure daily operations align with contract goals and KPIs.

On-site supervision, staff training, and collaboration with community partners are essential. The role requires fingerprint clearance, 12 months of supervisory experience, and a commitment to