On-site Program Supervisor — Social Services Leader

voalacs; Los Angeles, Northern (CA, KY); Hybrid; USD 40,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

Volunteers of America Los Angeles is seeking a Program Supervisor I to support contracted goals and oversee daily service delivery on-site in Los Angeles. You will supervise staff, monitor performance, and ensure data quality and client outcomes.

The role emphasizes coordination of intake, service planning, and collaboration with community partners to deliver high-quality services. A fingerprint background check and 2 years of education/experience are required.

Qualifications

• Pass fingerprint clearance/background check.
• Ability to handle emotional stress when working with at-risk clients.
• Associate’s degree or combination of education and experience (2 years) required.
• 6 months of supervisory experience in a social services setting.

Responsibilities

• Supervise program staff to meet contractual daily KPIs.
• Coordinate day-to-day operations of program services, including intake and service plans.
• Conduct weekly case conferences and monthly client file audits.
• Monitor compliance with VOALA policies; maintain documentation.
• Assist Director with policy implementation; train and mentor staff.
• Coordinate outreach with community partners and stakeholders.
• Perform other duties as assigned.

Skills

Supervisory experience

Cultural sensitivity

Education

Associate’s degree or equivalent (2 years)

Master of Social Work or related discipline

Job description

Volunteers of America Los Angeles is seeking a Program Supervisor I to support contracted goals and oversee daily service delivery on-site in Los Angeles. You will supervise staff, monitor performance, and ensure data quality and client outcomes.

The role emphasizes coordination of intake, service planning, and collaboration with community partners to deliver high-quality services. A fingerprint background check and 2 years of education/experience are required.