On-Site Printer & Copier Field Tech II

Toshiba America Business Solutions, Inc.; Kernersville (NC); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

401(k) plan

Generous paid holiday schedule

Pet Insurance

Job summary

Toshiba America Business Solutions, Inc. is seeking a Field Service Technician II in Kernersville, NC. This role involves providing technical support, maintenance, and repair for office equipment. With a focus on customer satisfaction, the technician will also deliver product training and manage field calls effectively. Candidates should have a high school diploma, at least 3 years of relevant experience, and strong electro-mechanical skills. The company offers health coverage, a 401(k) plan, and generous paid leave.

Qualifications

• 3 years experience in technical repair, service, and installation of office equipment preferred.
• Ability to lift 50 lbs and perform physical tasks.
• Valid driver's license and auto insurance required.

Responsibilities

• Provide maintenance, service, and repairs on printers and copiers.
• Deliver product training to customers.
• Diagnose and carry out equipment installations and upgrades.

Skills

Technical repair and service of office equipment

Intermediate computer skills

Electro-mechanical skills

Customer service skills

Education

High School Diploma or GED

Tools

Printers and copiers

ID Badge systems

Job description

Toshiba America Business Solutions, Inc. is seeking a Field Service Technician II in Kernersville, NC. This role involves providing technical support, maintenance, and repair for office equipment. With a focus on customer satisfaction, the technician will also deliver product training and manage field calls effectively. Candidates should have a high school diploma, at least 3 years of relevant experience, and strong electro-mechanical skills. The company offers health coverage, a 401(k) plan, and generous paid leave.