On-Site Print & Facilities Specialist

Xerox Corporation; Guaynabo (PR); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Full medical/dental/vision

401k matching

Paid time off and holidays

Job summary

Xerox Corporation in Guaynabo seeks a dedicated Docucare Associate to manage the delivery of outsourcing services and maintain client satisfaction. This role emphasizes preventative maintenance, customer education, and supporting multiple accounts in Broward and Miami-Dade counties.

The ideal candidate must possess excellent customer service skills, technical aptitude, and the ability to work in a fast-paced environment. Additional benefits include comprehensive healthcare and growth opportunities within a collaborative culture.

Qualifications

• Experience in customer service with strong communication skills.
• Ability to work independently while managing time effectively.
• Familiarity with PCs and data entry tasks.

Responsibilities

• Conduct preventative maintenance checks and repairs as needed.
• Educate clients on equipment usage and functions.
• Log maintenance activities and inventory.

Skills

Customer service skills

Attention to detail

Technical aptitude

Time management

Tools

Microsoft Office

Job description

Xerox Corporation in Guaynabo seeks a dedicated Docucare Associate to manage the delivery of outsourcing services and maintain client satisfaction. This role emphasizes preventative maintenance, customer education, and supporting multiple accounts in Broward and Miami-Dade counties.

The ideal candidate must possess excellent customer service skills, technical aptitude, and the ability to work in a fast-paced environment. Additional benefits include comprehensive healthcare and growth opportunities within a collaborative culture.