On-Site Power Generation Field Technician

PowerToFly; Bristol Township (Bucks County); On-site; USD 66,000 - 98,000; Full time

Job summary

Cummins Inc. in the United States seeks a technical service specialist responsible for diagnosing and executing complex generator repairs at customer sites, maintaining service tools and vehicle, and ensuring safety compliance.

The role involves documenting service activities, performing preventative maintenance, escalating issues to product specialists, and developing technicians, while delivering customer-focused solutions and clear communication.

Qualifications

• Diagnose and repair generators and components at customer sites.
• Perform preventative maintenance per documented schedules on power generation products in the field.
• Document service activities in the service management system.
• Communicate effectively with customers and teams.

Responsibilities

• Coaches and develops technicians and apprentices; may provide work direction.
• Escalates unresolved issues to product specialists / Supervisor.
• Completes required documentation such as service worksheets, timesheets, warranty claims and quality documents.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensures adherence to Health, Safety & Environmental policies and reports issues to management.

Job description

Cummins Inc. in the United States seeks a technical service specialist responsible for diagnosing and executing complex generator repairs at customer sites, maintaining service tools and vehicle, and ensuring safety compliance.

The role involves documenting service activities, performing preventative maintenance, escalating issues to product specialists, and developing technicians, while delivering customer-focused solutions and clear communication.