Field Power Gen Technician On-Site Expert

PowerToFly; West Virginia; On-site; USD 40,000 - 60,000; Full time

Job summary

Cummins Inc. in the United States, West Virginia is seeking a Technical Specialist/Technician to diagnose and repair generators and components at customer sites.

You will use specialized tools, follow procedures, perform preventive maintenance, and document service activities while ensuring safety and quality. The role emphasizes customer-focused service and teamwork, with opportunities for skill development.

Qualifications

• Diagnose and repair complex issues on power generation products.
• Use specialized tools and follow documented procedures.
• Document service activities in business systems.

Responsibilities

• Establish productive customer relations and ensure prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures to diagnose and complete complex repairs at customer site.
• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.
• Escalates unresolved issues to product specialists / Supervisor.
• Coaches and develops technicians and/or apprentices and transfers knowledge to others; may provide work direction; may review repair plans, parts lists, etc.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

Job description

Cummins Inc. in the United States, West Virginia is seeking a Technical Specialist/Technician to diagnose and repair generators and components at customer sites.

You will use specialized tools, follow procedures, perform preventive maintenance, and document service activities while ensuring safety and quality. The role emphasizes customer-focused service and teamwork, with opportunities for skill development.