On-Site PC Support Technician – Desktop & Laptop Repair

Worldwide TechServices; Wichita (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Additional incentive for each call closed

Job summary

Worldwide TechServices in Wichita, Kansas, is seeking a Dynamic PC Support professional to provide customer support and troubleshoot technical issues with desktops and laptops. You will complete administrative tasks associated with service calls while ensuring compliance with established policies.

This role involves driving to various client locations and may require lifting computer equipment. Candidates should have a technical school certification and relevant experience in customer service. Various benefits and incentives are available.

Qualifications

• 0-2 years of relevant experience.
• Previous customer service experience is a plus.

Responsibilities

• Provide customer support for designated equipment.
• Accept and deliver all service calls assigned.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory.
• Report all activity in a timely manner.

Skills

Communication regarding technical issues

Ability to drive to client locations

Ability to lift and move computer equipment up to 50 lbs

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Tools

Knowledge of relevant software and hardware

Job description

Worldwide TechServices in Wichita, Kansas, is seeking a Dynamic PC Support professional to provide customer support and troubleshoot technical issues with desktops and laptops. You will complete administrative tasks associated with service calls while ensuring compliance with established policies.

This role involves driving to various client locations and may require lifting computer equipment. Candidates should have a technical school certification and relevant experience in customer service. Various benefits and incentives are available.