On-Site PC Support Technician | Fast Troubleshooting

Worldwide TechServices; Wichita Falls (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading technology service provider in Wichita Falls, Texas is seeking a Dynamic PC Support professional to perform troubleshooting activities for desktops and laptops. Responsibilities include providing customer support, managing service calls within established agreements, and completing administrative tasks. Ideal candidates should possess technical school certification with 1-2 years of relevant experience, and have strong communication skills to interact with clients effectively. Must have a valid driver's license and a basic repair tool kit.

Qualifications

• 1-2 years of relevant experience preferred.
• Previous customer service experience is a plus.
• Maintain all required OEM Certifications.

Responsibilities

• Provide customer support for designated equipment.
• Complete all administrative tasks associated with each call.
• Ensure control of assets and inventory through prompt turnaround.

Skills

Customer communication

Driving to client locations

Ability to lift up to 50 lbs

Basic repair tool kit ownership

Education

Technical school certification or equivalent

Job description

A leading technology service provider in Wichita Falls, Texas is seeking a Dynamic PC Support professional to perform troubleshooting activities for desktops and laptops. Responsibilities include providing customer support, managing service calls within established agreements, and completing administrative tasks. Ideal candidates should possess technical school certification with 1-2 years of relevant experience, and have strong communication skills to interact with clients effectively. Must have a valid driver's license and a basic repair tool kit.