On-Site Payroll and HR Data Specialist—Client Support

AptaChem Consulting LLC; City of Rochester (NY); In loco; USD 34.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401(k) match

Descrizione del lavoro

Paylocity in Rochester, NY is seeking a Managed Payroll Associate for the Elevate Solutions Team. This 100% in-office role requires five days on-site, no remote options, and offers comprehensive benefits.

The position focuses on payroll processing, HR data management, and proactive client support to ensure accurate, timely service. Required: Bachelor's degree, attendance at Account Manager training, customer service experience, and proficiency in MS Office.

Competenze

• Bachelor’s Degree is required.
• Must attend full Account Manager training.
• Experience in customer service or client interfacing.
• Proficiency in Microsoft Office suite.
• Data accuracy and attention to detail.

Mansioni

• Payroll & HR Data Entry with high accuracy and confidentiality across client accounts.
• Deliver prompt, clear client communication via phone, email, and ticketing systems.
• Proactively manage assigned client workload, ensuring timely follow-up and resolution of open tasks, escalations, and service requests.
• Diagnose and resolve payroll and data discrepancies, leveraging available tools, documentation, and internal expertise to ensure accurate outcomes.
• Collaborate with internal teams to ensure seamless service delivery and resolution of complex issues.
• Ensure full compliance with internal procedures, control protocols, and payroll policies, including client-specific processing requirements.
• Assist with the preparation, validation, and tracking of payroll tax filings and deadlines.

Conoscenze

Customer service

Microsoft Office

Data accuracy

Formazione

Bachelor’s Degree

CPP/FP C/APA/SHRM-CP certifications

Descrizione del lavoro

Paylocity in Rochester, NY is seeking a Managed Payroll Associate for the Elevate Solutions Team. This 100% in-office role requires five days on-site, no remote options, and offers comprehensive benefits.

The position focuses on payroll processing, HR data management, and proactive client support to ensure accurate, timely service. Required: Bachelor's degree, attendance at Account Manager training, customer service experience, and proficiency in MS Office.