On-Site Patient Access Specialist — Entry-Level

Ensemble Health Partners; Cherokee Village (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist at Ballad-Holston Valley Medical Center in Kingsport, TN. You will handle patient registration, insurance details, and education documents to support revenue cycle operations.

The role emphasizes accuracy, regulatory compliance, and frontline patient interaction. Required are 1+ years in customer service, a high school diploma (CRCR within 6 months), and a willingness to learn in a fast-paced healthcare setting

Qualifications

• 1+ years of customer service experience.
• CRCR certification within 6 months of hire.
• High school diploma or GED required.

Responsibilities

• Register patients accurately and manage data entry.
• Verify insurance, collect demographics and eligibility.
• Explain consent forms and distribute patient education documents.
• Support point-of-service collections and improve first-pass claim rates.
• Audit accounts and assist leadership with reporting.

Skills

Customer service

Curiosity

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist at Ballad-Holston Valley Medical Center in Kingsport, TN. You will handle patient registration, insurance details, and education documents to support revenue cycle operations.

The role emphasizes accuracy, regulatory compliance, and frontline patient interaction. Required are 1+ years in customer service, a high school diploma (CRCR within 6 months), and a willingness to learn in a fast-paced healthcare setting