Onsite Patient Access Specialist - Growth & Certifications

Ensemble Health Partners; Indiana (PA); On-site; USD 23,000 - 25,000; Part time

Job summary

Ensemble Health Partners is seeking entry-level Patient Access staff to join our on-site team at Ballad - Hancock County Hospital in Sneedville, TN. You will perform patient pre-registration, insurance validation, and verification tasks while delivering excellent service to patients and staff.

This role emphasizes accuracy in medical necessity checks, ABN processing, and responsive communication to support a smooth admissions process and high-quality patient experiences.

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED.
• CRCR certification within 6 months of hire (Company Paid).

Responsibilities

• Handle MRN assignments, medical necessity/compliance checks, and provide patient instructions with accuracy.
• Operate the telephone switchboard and deliver compassionate customer service.
• Pre-register patient accounts and collect demographics, insurance, and financial information.
• Support POS collections and ensure accurate audits and billing readiness.

Skills

Customer service

Education

High School Diploma/GED

CRCR Certification

Job description

Ensemble Health Partners is seeking entry-level Patient Access staff to join our on-site team at Ballad - Hancock County Hospital in Sneedville, TN. You will perform patient pre-registration, insurance validation, and verification tasks while delivering excellent service to patients and staff.

This role emphasizes accuracy in medical necessity checks, ABN processing, and responsive communication to support a smooth admissions process and high-quality patient experiences.