On-site Patient Access Specialist - Entry Level

Ensemble Health Partners; Cherokee Village (TN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid certifications

Comprehensive benefits

Career advancement opportunities

Job summary

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist at Ballad - Holston Valley Medical Center in Kingsport, TN. You will register patients, verify insurance, and manage demographic data to support accurate billing and a positive patient experience.

Requires 1+ year of customer service experience; CRCR certification within 6 months of hire; we offer tuition reimbursement and paid certifications with a comprehensive benefits package.

Qualifications

• 1+ years of customer service experience.
• Willingness to explore innovative processes, including AI-enabled workflows.

Responsibilities

• Register patients and collect demographic and insurance information.
• Review eligibility and medical necessity; process ABN where applicable.
• Explain consent forms and distribute patient education materials.
• Collect point-of-service payments and manage patient financial responsibilities.
• Audit accounts for accuracy and provide data to leadership.
• Operate switchboard and coordinate patient communications on-site.

Skills

Customer service

Inquisitive

AI mindset

Education

High School Diploma/GED

Job description

Ensemble Health Partners is seeking an on-site Patient Access Associate Specialist at Ballad - Holston Valley Medical Center in Kingsport, TN. You will register patients, verify insurance, and manage demographic data to support accurate billing and a positive patient experience.

Requires 1+ year of customer service experience; CRCR certification within 6 months of hire; we offer tuition reimbursement and paid certifications with a comprehensive benefits package.