On-Site Patient Access & Registration Specialist

Beth Israel Lahey Health; Newburyport (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Newburyport, MA seeks an on-site Registration professional to greet patients, verify demographics and insurance, and guide them through the check-in process. This role plays a key part in patient experience and accuracy of billing information.

The position involves scheduling coordination, pre-registration tasks, and handling payments while maintaining strict confidentiality and patient safety standards. Strong customer service is essential.

Qualifications

• High school diploma or equivalent required.
• Experience in a business setting with customer service and data processing.
• Ability to work in a fast-paced, multi-task environment.

Responsibilities

• Register patients and collect verified demographic and insurance information.
• Process co-payments and ensure accurate documentation.
• Assist with scheduling and use MyChart and other sources.
• Maintain confidentiality and secure patient information.
• Explain registration process and answer patient questions.

Skills

Customer service

Fast-paced environment

Multi-tasking

Data processing

Education

High school diploma or equivalent

Job description

Beth Israel Lahey Health in Newburyport, MA seeks an on-site Registration professional to greet patients, verify demographics and insurance, and guide them through the check-in process. This role plays a key part in patient experience and accuracy of billing information.

The position involves scheduling coordination, pre-registration tasks, and handling payments while maintaining strict confidentiality and patient safety standards. Strong customer service is essential.