On-Site Patient Access & Registration Specialist

Gillette-Children; Maple Grove (MN); Sur place; USD 29 000 - 43 000; Plein temps

Avantages offerts par ce poste

Retirement savings match

Tuition reimbursement

Paid time off

Health and wellness benefits

Résumé du poste

Gillette Children’s Maple Grove Clinic is seeking a Patient Access Specialist to handle check-in, scheduling, and patient engagement for a full-time, on-site role. The position requires attention to demographic and insurance details, and guiding families through clinic navigation to ensure a positive first impression.

The role includes greeting patients, verifying information, assisting with insurance verification, collecting signatures on forms, and coordinating with clinical teams as needed.

Qualifications

• High School Diploma/GED required.
• 1 year experience in customer service, administrative, or healthcare setting.
• Preferred advanced education (Associate or Bachelor’s).

Responsabilités

• Greets patients and families upon arrival to check-in area
• Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information
• Knowledge of insurance plans to verify insurance coverage and eligibility
• Obtains signatures on required consent forms
• Consults with clinical teams as needed to resolve patient needs
• Completion of a wide variety of administrative tasks
• Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience
• Consistently promotes the MyGillette patient portal
• Support for all inpatient admission and registration needs (St. Paul Clinic Only)

Connaissances

Customer service

Administrative tasks

Healthcare setting

Formation

High School Diploma/GED

Associate or Bachelor’s (Preferred)

Outils

Microsoft Office

Description du poste

Gillette Children’s Maple Grove Clinic is seeking a Patient Access Specialist to handle check-in, scheduling, and patient engagement for a full-time, on-site role. The position requires attention to demographic and insurance details, and guiding families through clinic navigation to ensure a positive first impression.

The role includes greeting patients, verifying information, assisting with insurance verification, collecting signatures on forms, and coordinating with clinical teams as needed.