On-Site Overnight CSR – Great Benefits

Uline; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Generous PTO

Tuition assistance

On-site fitness center

Café on site

Job summary

Uline, located in Kenosha, WI, seeks an Overnight Customer Service Representative to build strong customer relationships, provide solutions and deliver legendary service on-site. Pay ranges from $29 to $34 per hour with a $4 shift differential and significant growth potential. Full-time on-site schedules include 4- or 5-day weeks, with weekend shifts.

Enjoy best-in-class training, career growth, and a comprehensive benefits package in a family-owned company committed to long-term success.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Communication skills

Problem-solving

Listening skills

Education

High school diploma

Bachelor's degree preferred

Job description

Uline, located in Kenosha, WI, seeks an Overnight Customer Service Representative to build strong customer relationships, provide solutions and deliver legendary service on-site. Pay ranges from $29 to $34 per hour with a $4 shift differential and significant growth potential. Full-time on-site schedules include 4- or 5-day weeks, with weekend shifts.

Enjoy best-in-class training, career growth, and a comprehensive benefits package in a family-owned company committed to long-term success.